Customer Care

Colchin Automotive Guarantee

We want you to be thrilled with the level of service and quality of work provided by Colchin Automotive because we know that if you’re not, you won’t be back. Not only is that bad for business, it’s keeps me up at night. Because this business has my name on it, I take it quite personally. I want you to walk away from your auto repair experience feeling like we took great care of you and your vehicle. If you don’t we haven’t done our job. Call for Guarantee Details.

If you ever experience a problem of any kind with the quality of our work or our level of customer service, please call 303-431-5321, email info@colchinauto.com or text any Colchin Automotive representative right away. You can be assured that we’ll take your feedback seriously and take the steps necessary to correct any problems.
Colchin Automotive Gurantee
You are also encouraged to complete our short Satisfaction Survey whether you have praise or concerns. We review all surveys thoroughly and value all feedback as it helps us ensure a top notch experience for all future Colchin Auto customers.

Colchin Automotive Warranty - 3 Years/ 36,000 Miles!

Colchin Automotive warranty is 3 years or 36,000 miles on all new parts and our labor. This is a strong warranty designed to offer you peace of mind and is among the best in the industry.

Our warranty covers new parts plus our labor when combined with proper and timely preventive service performed by Colchin Automotive. Unique driving situations may void warranties. Wear items excluded. Manufacturer engineering faults excluded. Diesel trucks and Commercial vehicles carry a 2 year or 24,000 mile warranty for new parts plus our labor. See our Diesel Service page for more information.
Amenities Offered At Colchin Automotive
  • 3 Year or 36,000 Mile Warranty
  • Complimentary Shuttle Service
  • Buy 3 Get The 4th Oil Change Free
  • Extended Warranties Welcome
  • Complimentary Coffee and Bottled Water
  • Free WiFi Internet Access

Night Drop Form

For your convenience, we have an early bird / night owl drop box for those of you who cannot bring your vehicle in during normal business hours. To the right is a form for you to fill out when leaving your vehicle and keys.

Please fill out the form completely and remember to include your keys when you use our convenient security drop-box.
Night drop form

Wait in Comfort

Our waiting area is spacious and comfortable affording you a place to read, work or listen to music while your vehicle is serviced. Coffee and bottled water is complimentary while you surf the internet from our free wireless connection.
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